Refund policy

Last updated: October 12, 2026

We want you to feel confident in every Love Your Body piece. If something is not right, you may request a return within 30 days after your order is delivered, subject to the conditions below.

1. Return Eligibility

To be eligible for a return, an item must be:

unworn, unused, unwashed, and unaltered;
free from deodorant, makeup, fragrance, pet hair, or other marks;
returned with all original tags and packaging;
accompanied by proof of purchase; and
for bodysuits, swimwear, or intimate garments, returned with every hygiene seal or protective liner intact and undisturbed.

We may decline a return that does not meet these conditions.

2. Items That Cannot Be Returned

The following are not eligible for change-of-mind returns:

items marked “Final Sale” at the time of purchase;
gift cards;
personalized or custom-made items;
items with a removed or broken hygiene seal or protective liner;
items damaged through wear, improper care, accident, misuse, or normal wear and tear.

This does not limit any non-waivable rights you may have for defective, damaged, misdescribed, or incorrect goods.

3. How to Start a Return

Before sending anything back, email customerservice@loveyourbdy.com with:

your order number;
the item(s) you wish to return;
the reason for the return; and
photos or video if an item is damaged, defective, or incorrect.

Please obtain return authorization and instructions before sending anything back. Our return address for United States orders is:

8950 Toronto Ave
Rancho Cucamonga, CA 91730
United States

This is our US return destination, separate from our Singapore business address. Items sent without prior authorization may not be accepted. Please use a tracked shipping service and keep your receipt until the return is complete.

4. Return Shipping

For change-of-mind, size, or fit returns, you are responsible for return shipping, customs charges, duties, and other return costs where applicable. United States orders are returned to our US address above. Original shipping charges are non-refundable unless required by law.

If we confirm that the item arrived defective, damaged, or incorrect, we will provide an appropriate remedy and cover reasonable return costs or provide a prepaid return method where available. Please contact us before shipping the item.

5. Damaged, Defective, Incorrect, or Missing Items

Inspect your order promptly after delivery. Contact customerservice@loveyourbdy.com as soon as possible and within 30 days of delivery if an item is damaged, defective, incorrect, or missing. Keep the products, packaging, and shipping label while we review the issue.

6. Refunds

After we receive and inspect an approved return, we will notify you of the result. If approved, the merchandise price and applicable taxes will be refunded to the original payment method. Please allow up to 10 business days after approval for your bank or card issuer to post the refund. Processing times vary by financial institution.

We may reduce a refund where permitted by law if an item has lost value because it was handled beyond what is reasonably necessary to inspect it.

7. Exchanges

We do not currently process direct exchanges. For a different size, color, or style, request a return for the original item and place a new order.

8. Order Changes and Cancellations

Contact us immediately if you need to change or cancel an order. We cannot guarantee changes or cancellation after fulfillment has begun. If the order has shipped, follow the return process after delivery.

9. Consumer Rights

This Policy is in addition to any mandatory consumer rights that apply where you live. Nothing in this Policy excludes, restricts, or modifies rights that cannot legally be excluded.